Your data protection rights under European regulation
Although scarlet-heath is based in Canada, we are committed to protecting the privacy and data rights of all users, including those in the European Economic Area (EEA). We process personal data in accordance with the General Data Protection Regulation (GDPR) where applicable.
For the purposes of GDPR, the data controller is:
scarlet-heath
350 Bay Street, Suite 1200
Toronto, Ontario M5H 2S6
Canada
Email: [email protected]
We process personal data under the following legal bases:
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format within 30 days of receiving your request.
You have the right to request correction of any inaccurate personal data we hold about you, and to have incomplete data completed.
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
You have the right to request restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when processing is unlawful.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently engage in such automated decision-making.
As we are based in Canada, your personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. Where data is transferred to other countries, we implement appropriate safeguards such as Standard Contractual Clauses.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Specific retention periods include:
We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage. These measures include:
To exercise any of your rights under GDPR, please contact us using the information below. We may need to verify your identity before processing your request. We will respond to all legitimate requests within 30 days. If we require additional time, we will inform you of the reason and extension period.
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with your local supervisory authority. We encourage you to contact us first so we can address your concerns directly.
For any questions or requests related to GDPR or data protection, please contact us at:
Email: [email protected]
Address: 350 Bay Street, Suite 1200, Toronto, Ontario M5H 2S6, Canada