Privacy Policy

Introduction

scarlet-heath ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our training programs.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address)
• Company or organization name
• Course enrollment preferences
• Communication history with our team
• Payment information (processed through secure third-party providers)

We also automatically collect certain information when you visit our website:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address (anonymized)

How We Use Your Information

We use the information we collect for the following purposes:

• Processing course enrollments and managing registrations
• Communicating with you about programs, schedules, and updates
• Providing customer support and responding to inquiries
• Improving our website and training programs
• Analyzing usage patterns to enhance user experience
• Complying with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our website and delivering our services
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets (with notice to you)

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Course enrollment records are maintained for seven years for administrative and legal compliance purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure server infrastructure, and access controls limiting data access to authorized personnel.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will notify you by updating the date at the top of this page. Your continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 350 Bay Street, Suite 1200, Toronto, Ontario M5H 2S6, Canada